Department Terms & Conditions

Department is a shop that sells vintage and 20th century furniture and home-ware. Due to the nature of our business, pretty much all of our stock has been used in a former life and is either restored or has been preserved in a sale-able condition. Please be aware that as these lovely pieces have lived lives before and they will be subject to signs of aging and general wear, this is also reflected in our prices. Whilst we make every effort to ensure our stock is sold in sound, safe and usable condition, all items are 'sold as seen'. As we are not the manufacturers, we cannot give any performance or safety guarantees. We advise you conduct your own safety assessment, in particular for items that are to be used in a commercial situation.

If you require any further images or information on any of the products listed on our site please don’t hesitate to contact Heather via e-mail to or over the phone.

Prices, Payments & Delivery

All our listings are priced in GBP pounds sterling.

When purchasing from the site we accept payment via Paypal and the following credit/debit cards: Mastercard, Visa, Visa Electron, Maestro, Delta, American Express, Switch, Solo and Direct Debit. You can also make payment via a bank transfer. In this instance, please place your order via email and we'll prepare an invoice for you.

Our prices do not include a delivery charge but we do deliver to mainland UK and can arrange courier services outside the UK. Please contact us via e-mail or telephone for quotes. Please note that overseas customers may incur import duties and taxes, which will be paid by the purchaser.

If the item arrives damaged then it must be photographed on delivery and e-mailed to us within 48 hours. You must hold on to all original wrapping for the process to be completed successfully but we will fully refund you.

Returns Policy

We offer a full refund, excluding shipping, to any item you buy in store and wish to return within 48 hours of purchasing. For any item bought online that you wish to return. Additional postal, shipping or courier costs will be at the buyer's expense and must be returned within 14 days of purchase.

Privacy & Security

We respect your privacy rights. Right on. Any records on our customers are securely stored and are strictly private and confidential. Your e-mails and payment details are locked safely in our secure database and never get passed on to any third party organisations.

We do not store credit card details nor do we share customer details with any 3rd parties.

With regards to our mailing list, if at any point you wish to be taken off this awesome weekly update then please let us know at (or quicker still, press the unsubscribe link at the bottom of our email).

For any further information on our terms and conditions or if you just have a question you like to ask please contact us via e-mail or telephone.

E-mail: dptmcr@gmail.com